Frequently Asked Questions
Find quick answers to the questions our students ask most often.
Enrollment & Access
- 1. How do I enroll in a course?
- Open our catalog, select a course, and add it to your cart. Proceed to checkout to confirm access.
- 2. How long do I have access to online courses?
- Online courses include at least 12 months of access, with extensions available upon request.
- 3. Do I receive a certificate?
- Yes. Many courses provide a digital certificate. Our Professional Tile Setter Certification includes a verifiable ID.
Workshops & Logistics
- 4. What do I bring to a workshop?
- We supply materials and major equipment. Bring your preferred hand tools and PPE if noted in the course description.
- 5. Are travel and lodging included?
- No. Travel and lodging are not included unless specified. We provide venue addresses and timing in advance.
- 6. What if a workshop is canceled?
- You may choose a full refund or a free transfer to a new date.
Curriculum & Support
- 7. Do you cover waterproofing?
- Yes. See our Waterproofing Systems courses for membranes, drains, and testing.
- 8. Can you recommend a learning path?
- Use the Signature Learning Path on our home page or contact an advisor for a tailored plan.
- 9. Do you offer team training?
- Yes. We provide group enrollments and private workshops. Reach us via the contact page.